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EDITION: June | 2020

10xDS implemented an automated solution to verify the documents submitted by customers to avail loans and to process the loan application for a well-known Small Finance Bank in India. Manual validation was error-prone and time-consuming and this lengthy loan processing duration resulted in dissatisfaction from customers. This was also subject to biases from the agent which may result in noncompliance to KYC and fraud.  With the automated process, BOT logs in to the loan application portal and reads required details for loan application – Personal details, Address, Nominee Details etc. BOT accesses the supporting documents attached – Customer photo, Signature, Aadhar card, Second ID – PAN / Voter’s ID, Nominee ID and others.

EDITION: June | 2020

10xDS has launched an Intelligent Document Processing eco system which includes many technological components like Optical Character Recognition (OCR), Machine Learning (ML) and Human in the Loop (HITL). Any digital transformation initiative can only be termed successful if the organization is able to tame their documents and convert them to data that can be further used for processing.

EDITION: June | 2020

Team 10xDS believes in sustainable development and we pledge for a cleaner, safer, and better planet, living in harmony with nature. This World Environment Day, 10xDS colleagues indulged in a social media “Plant a Sapling” challenge to induce a sense of responsibility, respect towards the environment, and make our next generation understand the importance of planting trees and maintaining nature around them.

EDITION: June | 2020

10xDS firmly believes that learning and development is essential in building organizational capability and competence. 10xDS is committed to agile and accelerated learning to help our colleagues perform to their full potential. We are passionate about providing opportunities to our team to build valuable capabilities and successful careers.

EDITION: May | 2020

10xDS successfully delivered an automated solution to help a multinational mid and downstream oil company streamline their Accounts Receivables reconciliation process. The project was executed in two phases to reconcile the receivables from customers for the seven entities of the company with accounts in 16 banks. With automation, the BOT downloads bank statements from the online banking websites and updates the details in a consolidated file template which is accessible for the AR team.

EDITION: May | 2020

10xDS developed an automated solution for performing the quality acceptance check before honouring SIM card requests from customers of a telecom company. The process was repetitive and time-consuming. The automated solution helped bringing down the turnaround time and increased operational efficiency as BOT completed the process five times faster than an employee.

EDITION: May | 2020

10xDS launched a comprehensive RPA tool upgrade service offering for organizations to systematically upgrade to newer versions of RPA tools. Organizations may require tool upgrade for various reasons such as end of support for current version by RPA provider, Compatibility issues arising due to change in environment, moving from on-premise to Cloud infrastructure or to a new OS, among others. As part of the offering, 10xDS consultants conduct Tool Agnostic Review to assess the impact of upgrade on business, effort, and cost. The technical team then conducts Tool Specific Review to assess the complexity of the upgrade. Business, IT-Infra and Technical team collaborates to build an upgrade strategy tailored to the needs of the organization.

EDITION: May | 2020

Team 10xDS wishes everyone Ramadan Mubarak, commemorating the holy month of Ramadan. Let us all reflect on the common humanity that binds us together amidst this crisis and hope for better opportunities and brighter future soon.

EDITION: May | 2020

Team 10xDS has been taking swift actions to ensure that we effectively continue operations without disruption, to help our clients navigate this difficult time. We have switched to 100% remote work to drive digital transformations for our global clients.

EDITION: April | 2020

10xDS developed Intelligent Digital Assistants (IDAs) to assist the patients in booking appointments with physicians and the hospital front-office staff in managing influx of patients. IDAs act as the primary layer of interaction with the patients. The solution addresses the challenges faced by the hospitals around the world in managing the overwhelming number of patients interacting with the hospital front office staff, understanding the needs of the patients and booking appointments with physicians. IDAs also offer preliminary diagnosis and critical primary information services.

EDITION: April | 2020

10xDS helped delivering an automated solution to generate and issue road pass for critical employees to commute on road for complying with the mandate issued by the police department of a middle east country, to curb the spread of COVID – 19. 10xDS developed an RPA solution to help the HR & Administration department for issuing authorization letters to critical employees who are required to commute to office premises.

EDITION: April | 2020

10xDS developed a process driven Loan Portfolio analytics & dashboard framework for Non-Banking Finance Companies (NBFCs). NBFCs may face the challenges of lack of access to timely information in terms of portfolio status, application status, turn-around time, application ageing, salesmen performance, funding, exposure, collections and more. The solution offers insights into loan application portfolio, exposure and funding aspects, customer insights, risks, loan performance and more.

EDITION: April | 2020

10xDS implemented an RPA solution to gather COVID 19 related facts and information from reliable sources for sharing with employees daily in the locations they are working. Pandemic situations lead to sharing of wrong information and myths among people that may lead to panic. Employers may find it overwhelming and challenging to keep track of all the locations they operate and keep their employees informed about the status. The solution helps the HR & Administration department to issue emails with data on the pandemic situation from reliable sources and websites. Bot accesses the employee database and extracts details like name, email ID and location.

EDITION: April | 2020

10xDS is encouraging its people to stay home safe and comply to the Government advisory. In every crisis, there are opportunities, that helped in finding new ways of working efficiently, collaborating and supporting each other. 10xDS assures all its partners, clients and well-wishers of any support that might be needed to ensure that their business is running smoothly.

EDITION: April | 2020

Team 10xDS wishes everyone a happy Easter. Our team, like the millions around the globe, observed and celebrated Easter at home. Though the world economy has taken a huge hit now, eventually it should improve post the Covid-19 pandemic crisis, and companies could benefit from the several new opportunities that might arise.

EDITION: March | 2020

10xDS delivered an automated solution for a multinational oil company based in Singapore. The solution streamlined data movement of Service Requests and Work Order Releases across Maintenance Web Portal and ERP for maintenance requests. The major challenge the client faced was the highly manual process to extract service request from web portal to update in ERP. 16 data fields needed to be manually populated and errors in equipment ID problem description among others resulted in wrong work order creations. Even work Order reference and other associated details needed to be manually updated back in Web Portal.

EDITION: March | 2020

10xDS helped delivering Intelligent Automation (IA) solution for a mortgage funding bank in United States for confirmation of loans from borrowers or brokers with the Bank’s database. It was an extremely time critical process which had to be run every five minutes. The challenge the bank faced was that even minor changes in the file from Bank database could cause corruption of the file and warranted rework. Before automation, the process was highly manual for an analyst to double check the email from borrowers and brokers for confirmation.

EDITION: March | 2020

10xDS participated in the CII Kerala Finance Summit organised by the Confederation of Indian Industry (CII) on 22 February, 2020, at Hotel Holiday Inn, Kochi. Anand Laxman, co-founder and Director-Strategy and Consulting at 10xDS, introduced and presented 10xDS Intelligent Automation solution at the event.

EDITION: March | 2020

10xDS automated Fund management process for a company that provides clearing, settlement; depository services to all securities, and derivatives traded in Stock Exchanges. Manual process involved accessing various reports for checking and highlighting the funds exceeding the percentage limit of the securities for a single source’ Bylaws.

EDITION: March | 2020

To appreciate and acknowledge the contributions of every woman 10xDian, the company celebrated International Women’s Day with zeal and enthusiasm. As part of these celebrations, the 10xDS Women team adopted the UN theme for 2020 “#EachforEqual” and thoughtfully planned multiple activities focusing on empowerment and entertainment.

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