MDR Managed Detection and Response Services

Managed Detection and Response (MDR) Services

Managed Detection and Response

Super-fast threat detection, containment, and response

10xDS Managed Detection and Response (MDR) leverages industry-leading Enterprise-Grade Active-EDR, which encompasses Al-powered prevention, detection, response, and threat hunting across user endpoints, containers, cloud workloads, and loT devices. All this turnkey security comes at a starting price less than what it would take you to hire a single security analyst.

Managed Detection and Response Services
MDR Monitoring

24×7 MDR Monitoring
and Triage

  • Enterprise-Grade Active-EDR
  • Next-Gen AV & Behavioral Al
  • Ransomware
  • Advanced Persistent Threats (APTs)
  • Proactive Threat Hunting
  • Hunting via MITRE ATT&CK® Technique
  • Lateral Movement Attacks
  • Zero-day Attacks
  • Customizable Network Isolation
  • Script Misuse & Hacking-Tools
  • Macros & Memory Exploits
  • Trojans & Rootkits
  • Triage via various IOC Repositories
  • Deep Visibility Storyline Pivot
  • Digital Forensics Investigations (DFI)
  • Network Control Policies
  • Device Firewall Policies
  • USB/Bluetooth Device Control
MDR Management

24×7 MDR Management Responsibilities

  • Steady State EDR Management
  • EDR Policy Management
  • New Agent Deployments
  • Agent Lifecycle Management
  • Incident Lifecycle Management
  • New Customer Onboarding
  • Vendor Issue Escalations
  • False-Positive Issue Resolution
  • Block-listing of Malwares
  • White-listing of False Positives
  • API Integrations (SIEM + SOAR)
  • Custom Report Management

Why 10xDS

  • A SOC 2 Type II and ISO 27K Certified SOC
  • Industry Beating Priced Premium Quality MDR Service
  • 300+ customers across 1 0+ countries
  • Global MDR SOC Locations
  • EDR Solution Agnostic Service
  • Month-to-Month Subscription
  • Fixed Monthly Fee {No Nickel-&-Dime!)
  • No Extra Charges for Deployment and Onboarding
  • Fully-Managed Turnkey/-Co-Managed Options
  • 15-Min Gold SLA GDPR and Local Privacy Laws Compliant

How Does 10xDS MDR-as-a-Service Work?

What MSPs/MSSPs and End Clients get

    • 24×7 Threat Detection & Alert Triage
    • 24×7 Malware Containment
    • 24×7 Steady State Management of EDR
    • 24×7 Resolutions of Incidents in Console
    • 15-min GOLD SLA
    • Full Multi-Tenant Environment
    • Access to Customer EDR Tenant
    • White-labeled Custom Reporting
    • Asset Vulnerability Reporting
    • Weekly/Monthly MDR Reports
    • Recurring MDR SOC Governance Calls
    • SOC Ticketing Portal Access
    • Customized Incident Escalations
    • Assigned Named SOC Analysts
    • Dedicated Local 1800-SOC Number

Supported MDR Vendors

Benefits of MDR as a Service

Actionable & Noise Suppression Alerts

  • Customer’s assets are monitored 24×7 by dedicated named MDR analysts
  • Every detected alert is triaged, and custom incident report tickets are manually created
  • Noise is suppressed & only True Positives are escalated -Customers do not have to deal with overwhelming alerts and false positives

24×7 Access to SOC and Customer Data

  • Customer gets full access to EDR Multi-Tenant Instance
  • Customer gets access to SOC Ticketing Portal
  • 24×7 Real-time Incident Alerting & Triage by MDR
  • MDR Analysts available to jump on Incident Containment Bridge Calls (No extra charges)
  • 24×7 access to expert Named SOC MDR analysts

Predictable Monthly Costs & No Contracts

  • Month-to-Month Subscription Contracts
  • Customers have a predictable FIXED cost for their security operations
  • Reduced operational complexity
  • Reduced operational cost