10xDS, dedicated to empowering organizations with cutting-edge data solutions, developed a comprehensive Data Governance Policy for an esteemed UAE Financial Services company, ensuring enhanced data-driven decision-making, regulatory compliance, and a solid foundation for overall data management.
The CBB guidelines (GR-10 Customer Complaints Procedures) require banks to implement an efficient system for managing the lifecycle of customer complaints. These guidelines emphasize online submission, timely acknowledgment, tracking, and notifications, with specific time frames for resolution and escalation options. 10xDS successfully implemented a custom Microsoft Power Platforms-based solution for a leading bank in Bahrain, aligning seamlessly with CBB guidelines.
As 2023 comes to a close at 10xDS, we extend heartfelt thanks to our dedicated team and valued partners like you. Wishing you a joyous Christmas, a prosperous New Year, and looking forward to continued success together in the upcoming year. Merry Christmas and a Happy New Year!
10xDS provides dedicated L1 and L2 support for UiPath RPA processes to a leading US Pharma company, ensuring seamless operation and efficient orchestrator administration for a diverse portfolio of 30 processes. Recognizing the criticality of healthcare data, 10xDS maintains data integrity and privacy compliance by operating from a secure clean room accessible only to designated support team members.
Celebrating our 7th anniversary, we’re thrilled to introduce a new phase in our journey—AI transformation. Our dedication to innovation, evident in global digital transformations and leading the integration of cutting-edge technologies, remains steadfast.
10xDS has delivered end-to-end automation for JBOS compliance for yet another Bahrain Bank. Phase 1 that covers one of the many scenarios that cover most customer accounts was concluded back in June 2023 and with the current deployment, all the scenarios are covered comprehensively.
10xDS developed an automated Employee Dashboard Solution using the Power Platform, transforming HR operations for a leading Power & Utilities company. Centralizing data, automating processes, and empowering employees streamlined operations, improved data accuracy, and enhanced decision-making.
10xDS created an automated solution for policy issuance and renewal, addressing challenges in accurately recording transactions for a leading insurance company in Bahrain.
10xDS delivered a solution for a leading hotel group to combat employee fraud in their loyalty program. By implementing an OTP-based process linked to guest details from the booking system, the system ensured accurate dine-in discount redemptions.
10xDS successfully delivered a Vulnerability Management solution that automated the process of managing all the reported vulnerabilities from periodic vulnerability scans for a leading Media Industry brand in the Middle East.
10xDS developed a Solution approach for bank’s KYC process, introducing Video KYC integrated with Microsoft Teams and Power platforms for seamless processing and collaboration. With Video KYC, customers can securely initiate the KYC process from anywhere, presenting ID documents, answering verification questions, and providing biometric data for facial recognition.
10xDS has developed a Solution approach for visa transfer tracking for Qatar companies. The entire process hinged on the PRO’s timely response to the SMS from Ministry of Labor (MDLSA). The solution introduced an Android mobile app designed to streamline and automate the entire employment visa transfer workflow.
10xDS successfully delivered an Access Control Management solution concept that automates the Access Control Metric Review Process for a leading Media Industry brand in the Middle East, that would enable them to precisely track and manage the access of users to various applications.
10xDS efficiently automated Phase 1 of SMEs’ tax process by preparing VAT return filing forms for government submission. Phase 2 will involve inputting purchase and sales invoice data into ERPs and implementing Gen AI for updating VAT rules.
10xDS delivered a cutting-edge solution concept to a Bank using the Power Virtual Agent Chatbot powered by Microsoft Azure AI services. It is designed to revolutionize customer support within the banking sector.
10xDS delivered an Intelligent automation solution capable of extracting data from invoices and validating them before entering in ERP for further processing for an aviation company. With the help of the app, the end-to-end process time is reduced to more than half of manual processing time and gives process visibility for decision-making
10xDS delivered an Intelligent automation solution capable of extracting data and validating them against the proofs submitted for claims in an American Insurance and financial company.
Automation enabled faster processing and quick settlement of claims. It also eliminated manual data entry and data entry errors.
10xDS developed an application for managing the expenses of employee corporate credit cards effectively. The solution primarily offers Data Extraction from the Statements, Expense Categorization, Reconciliation with Bank statements and Insights.
10xDS has delivered automation for JBOS compliance for yet another Bahrain Bank. As phase 1 concluded, the bank is able to cover one of the many scenarios that cover most customer accounts. Activities across the Core Banking System and JBOS site were automated.
10xDS has launched Control “Design and Operations” Consulting services to help organizations safely embrace digital transformation. As part of the services, we will monitor the progress of the digital transformation program closely to identify and address any potential risks before they become issues.