10xDS Automated Leave & Delegation process for leading O & G Company
10xDS developed an automated solution for employer to ease update process of leave and delegation. The process is in multiple mandate system advised by a national O&G company dealing with oil refining, gas liquefaction, and distribution of petroleum goods.
Challenges
The client faced the challenge of higher probability of unauthorized personnel gaining access to business applications due improper delegation. They were unable to ensure business continuity due to noncompliance of delegation activity. The administrative process was manual and time-consuming and hence highly inefficient.
Solution
10xDS conducted Discover exercise with the Process owners and documented the as-is, to-be process. The company designed and implemented a transformation solution to execute process where RPA BOT picks up the details from Oracle PeopleSoft and updates delegation for the applications mentioned in the leave data based on the employees' rank BOT sends notification.
The solution increased efficiency and turn-around time avoiding delays in doing business critical activities. There was strict compliance to eliminate any unauthorized access to business applications.
