In today’s fast-evolving digital landscape, traditional shared services models are no longer sufficient to meet the demands of agility, cost-efficiency, and scalability. At 10xDS, we’re redefining shared services by leveraging cutting-edge digital technologies—from artificial intelligence and machine learning to intelligent automation and analytics—to create next-generation, technology-first service delivery models.
Our Digital Shared Services framework is designed to standardize, streamline, and digitize enterprise support functions such as HR, Finance & Accounting, Supply Chain, and IT. Unlike conventional models that are people-heavy and manually intensive, our approach minimizes human touchpoints and maximizes efficiency through intelligent self-service, automation, and unified digital platforms. The result? Faster turnaround times, improved user experience, enhanced compliance, and significant cost savings—all while enabling your teams to focus on high-value, strategic work.
Supported Business Functions
We offer end-to-end digital shared services across key enterprise domains: Each function is reimagined through automation, AI, and smart workflows.
Human Resources (HR)
Finance & Accounting (F&A)
Information Technology (IT)
Information Technology (IT)
Service Highlights
Our digital shared services are built to be:
Unified Support
Centralized service management across business functions, ensuring consistent experiences for employees and stakeholders.
BOT-Assisted Ticketing & Workflow Automation
AI-powered bots handle requests, route issues, and automate approvals—cutting response times and human dependency.
Self-Service Portals with AI-Based Guidance
Empower users with intuitive self-service portals that reduce support load while enhancing user satisfaction.
Real-Time Reporting & Analytics
Enable data-driven decisions with dashboards and insights built into the service layers.
Faster SLAs & Reduced Costs
Accelerated issue resolution, improved operational transparency, and lower overhead through intelligent automation.
The 10xDS Advantage
Rapid adoption of digital shared service model
Scalable solutions tailored to your organizational needs
Seamless integration with your existing IT landscape
Proven track record in driving process transformation
Ready to re-look at the current support functions?
Talk to our experts and discover how 10xDS Digital Shared Services can help you drive exponential efficiency.