Exponential Digital Solutions (10xDS) Privacy Policy
Your privacy is important to us. Please take a moment to read the policy to learn how we may use and disclose personal information such as your name and contact information such as your email address.
1. Why we collect personal information?
We collect and use personal information for keeping you up-to-date with our latest updates, service or product information, and fulfilling those purposes specified by us and for other ancillary purposes.
We may also use your personal information for surveys, to measure customer satisfaction, understand issues faced and improve our services and solutions.
The personal information we collect can include the following:
Name and Contact Data: We collect your first and last name, company email address, company name, phone number, which industry you are looking to opt for our services, and any message you type to explain your requirement about availing our solutions and services.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
a) Information automatically collected
We automatically collect certain information when you visit, use or navigate the Sites. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Site and other technical information. This information is primarily needed to maintain the security and operation of our Sites, and for our internal analytics and reporting purposes.
b) We collect information through cookies and similar technologies
Like many businesses, we also collect information through cookies and similar technologies. We use cookies to identify you when you visit 10xDS website, to determine if you are logged into our website, to store information about your preferences, as security measures to prevent fraudulent use of login credentials, and to analyze website performance. You can refuse to accept cookies and choose to delete cookies using your browser settings. By using our website, you are consenting to our use of cookies in accordance with this cookie notice. You can find out more about this in our Cookies Policy.
2. How do we use your Information?
We use personal information collected via our site for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests (“Business Purposes”), in order to enter into or perform a contract with you (“Contractual”), with your consent (“Consent”), and/or for compliance with our legal obligations (“Legal Reasons”). We indicate the specific processing grounds we rely on next to each purpose listed below.
We use the information we collect or receive:
a) To send you marketing and promotional communications
For Business Purposes and/or with your Consent, we and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes. You can opt-out of our marketing emails at any time by contacting us at connect@10xds.com or using the opt-out option available in our emailers.
b) To send administrative information to you
For Business Purposes, Legal Reasons and/or possibly Contractual we may use your personal information to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
c) Fulfil and manage your orders
For Contractual reasons, we may use your information to fulfil and manage your orders, payments, returns, and exchanges made through the Sites.
d) To post testimonials
With your Consent, we may post testimonials on our Site that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and testimonial. If you wish to update, or delete your testimonial, please contact us at connect@10xds.com and be sure to include your name, profile picture, designation, company name, testimonial location, and contact information.
e) Deliver targeted advertising to you
For our Business Purposes and/or with your Consent, we may use your information to develop and display content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.
f) Request Feedback
For our Business Purposes and/or with your Consent, we may use your information to request feedback and to contact you about your use of our Site.
g) To protect our Sites
For Business Purposes and/or Legal Reasons, we may use your information as part of our efforts to keep our Sites safe and secure (for example, fraud monitoring and prevention).
h) To respond to legal requests and prevent harm
For Legal Reasons, if we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
i) For other Business Purposes
We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Sites, products, services, marketing, and your experience.
3. When we disclose personal information?
We only share and disclose your personal information in the following situations:
a) Compliance with Laws
We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
b) Vital Interests and Legal Rights.
We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
c) Business Transfers.
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
d) Third-Party Advertisers.
We may use third-party advertising companies to serve ads when you visit the Sites. These companies may use information about your visits to our Website(s) and other websites that are contained in web cookies and other tracking technologies in order to provide advertisements about goods and services of interest to you.
e) Business Partners
We may share your information with our business partners to offer you certain products, services or promotions.
f) With your Consent
We may disclose your personal information for any other purpose with your consent.
4. Access, modify, and/or delete my information
You can choose to opt out of providing personal information, by contacting us or unsubscribing any time. Please email us at connect@10xds.com to review, edit, or remove your personal information from our database.
5. Your consent
By using or operating our website, you agree to 10xDS’s use of personal information as set forth in this Privacy Policy. If you do not agree with this Privacy Policy or any of the terms set out in this policy, you may choose to not operate or use our site.
6. Consent to transfer
This site is operated in India. If you are elsewhere, outside of India, please be aware that any information you provide to us will be transferred to India. By using or operating our website, you agree or give us your consent to this transfer.
7. Security
While 10xDS takes all necessary steps and make reasonable efforts to ensure security on our systems to protect your information against unauthorized or unlawful use, and accidental loss or damage, but we cannot guarantee 100% security.
8. Changes and updates
We may occasionally update the Privacy Policy by publishing a new version on our website. We encourage you to check this page periodically review the changes and stay informed.
9. Contact Us
For questions and/or comments about our Privacy Policy, please contact us by using the following contact details:
Address:
Exponential Digital Solutions WLL
Suite No: 501, 5th Floor,
4th Gate Manama Centre,
Government Avenue,
Manama, Kingdom of Bahrain
Website: https://www.10xds.com/contact-us/
Email: connect@10xds.com
Phone number: +973 394 724 66