Retail order processing in SAP for leading Food products company
10xDS automated a process for processing order details in SAP from the Salesforce applications for a leading Food products company. The company sales agents update the orders taken for their respective SKUs in the Salesforce application and the processing team process the order details in SAP. This was manual and performed in periodic intervals. Unfortunately, this was resulting in late order entry in the SAP, increasing delays in order fulfilment. Moreover, with the chances of errors in data selection in Salesforce, there is increased probability of wrong order entries in SAP. Automation solution runs the process activities every 30 minutes, enabling near real time order processing in SAP to enhance process efficiency. The solution is also easily scalable to all the SKUs within the company.