Real-time Assistant Chatbots for Banks

10xDS delivered a cutting-edge solution concept to a Bank using the Power Virtual Agent Chatbot powered by Microsoft Azure AI services. It is designed to revolutionize customer support within the banking sector. This advanced chatbot seamlessly navigates through complex policy documents and procedure manuals, swiftly addressing customer inquiries. The chatbot can be deployed across multiple channels like websites and mobile banking. Through its natural language processing capabilities, the chatbot comprehends customer questions, offering accurate and relevant responses drawn from the bank’s extensive repository of documents. From clarifying transaction procedures to elucidating loan policies, our chatbot streamlines the customer experience by delivering swift, precise, and personalized assistance, empowering both clients and staff with efficient and informed interactions.