Healthcare Chatbot for a leading Bahrain hospital
A cutting-edge healthcare chatbot has been developed by 10xDS to assist users with a range of healthcare services. The chatbot enables users to book, cancel, and reschedule appointments seamlessly. It also provides essential information, such as insurance details and assistance in finding doctors based on specific departments and locations. In addition, users can access lab reports through the chatbot, making healthcare management more convenient. Designed in Voiceflow, SharePoint, and Power Automate for accessibility, the chatbot operates across multiple platforms, including the hospital’s website and WhatsApp, ensuring a user-friendly experience. By streamlining routine healthcare tasks, the solution enhances operational efficiency while offering comprehensive support for patients. With this innovation, healthcare services are now more efficient, accessible, and user-centric, marking a significant step in the hospital’s digital transformation journey.
