10xDS framework for preferential Sales Chatbot
With the pandemic affecting the way businesses operate, year-end sales and seasonal sales conducted by various brands have taken a hit with social distancing being a norm. 10xDS has developed a framework for conducting these sales in a safe and secure manner. Existing customers are notified via SMS along with a link to the WhatsApp chatbot. Through the BOT, customers can place an order from the available product categories and select a slot to pick up their order from the store or request to be delivered at home. The BOT is integrated with the Inventory management system to check availability and place orders. This helps companies avoid crowding during sales and comply to pandemic restrictions. The companies also boost their seasonal and year-end sales revenues through these online sales which offer great discounts to customers.