Commercial Registration (CR) Expiry Update Process with Intelligent Automation
10xDS has developed an innovative automation solution to streamline the Commercial Registration (CR) expiry update process, addressing critical inefficiencies faced by a leading bank in Saudi Arabia. Previously, the surge in requests overwhelmed the manual process, requiring significant human effort and leading to frequent errors, compliance challenges, and wasted resources that detracted from higher-value tasks. The automated solution revolutionizes the process by eliminating manual intervention. The BOT searches the information in relevant folders to update the details in multiple systems; for unmatched CR IDs, the bot searches for relevant details in the personal information page and completes the updates. Upon completion, a detailed report is sent to the user for review. This solution delivers significant value, including an 80% reduction in man-hours, 100% data handling accuracy, and enhanced compliance. By minimizing errors, ensuring no actions are missed, and freeing up resources for strategic tasks, the automation delivered impactful, efficiency-driven digital transformations.