Automation for Procure to Pay Process
10xDS implemented an automated solution to process invoices and initiate supplier payments for a leading hospitality group in Middle East. This automation significantly streamlined the invoice approval cycle and greatly reduced paper usage.
Business Challenges
Manual handling of over 100 invoices daily took 10 minutes per invoice, leading to a 12% error rate that caused issues with vendors and added workload for Accounts Receivable (AR) teams. High expenses were incurred for printing, archiving, and error correction, while delayed payments and cumbersome auditing processes further exacerbated the challenges.
How 10xDS Helped
The Power App and RPA solution was designed to streamline invoice processing and payment cycles. The Receiving team uploads invoices, which are automatically matched by the BOT with the LPO for validation and approval, then booked into the procurement system and sent for AP approval. At month-end, the BOT performs reconciliation upon receiving the Statement of Account (SOA) and initiates payment after approval. Once payment is initiated, final approval is obtained, and the BOT notifies the supplier to collect the cheque. This solution resulted in faster payment cycles, fewer disputes, and a 70% reduction in new hire onboarding time. It also led to significant savings in printing and archiving costs, a transition to fully digital processes, and a reallocation of workforce to more strategic tasks, reducing reliance on manual labor.
