P2P transformation for a Hospitality Shared Services

With 10xDS, a leading organization recently completed a successful digital transformation of its Procure-to-Pay (P2P) process, addressing inefficiencies in Accounts Payable. The manual process was plagued by slow invoice processing times, high error rates, and significant costs. The company processed more than 100 invoices daily, each taking 10 minutes, and faced a 12% error rate, frustrating vendors and creating stress for the AR teams. Leveraging Robotic Process Automation and Power Platforms, the firm digitized its entire workflow. The automated solution reduced invoice processing time to 2 minutes with zero errors. Reconciliation and payment processes were also streamlined, cutting down approval delays and making auditing fully digital. The transformation saved huge amount of money annually on printing and archiving, while reallocating resources to strategic roles. With this shift, the organization also expects to save in manning front and reduce onboarding time for new hires by 70%, eliminating dependency on manual labor and increasing overall efficiency.