KPI Alert Automation for a logistics company
A leading maritime logistics company in Qatar partnered with 10xDS to automate its Key Performance Indicator (KPI) alert system, addressing inefficiencies in manual extraction and monitoring processes. Previously, KPI reports were manually downloaded and thresholds were monitored by staff, leading to delays and potential oversights. 10xDS implemented an RPA-driven solution that automates the extraction of KPI reports, continuously monitors threshold breaches, and sends timely alerts to relevant stakeholders. The automation ensures that KPI thresholds are monitored 24/7, with alerts dispatched as soon as a breach is detected. The results have been transformative, with a 90% reduction in manual effort and 100% timely alerts, enabling quicker response times and improved operational efficiency. The solution has not only reduced human intervention but also minimized errors, ensuring smoother operations and better performance tracking for the maritime logistics company. This automation marks a significant milestone in the company’s journey toward digital transformation.
