Eliminate cumbersome manual processes, enable automated decision making and transform banks with the adoption of intelligent automation solutions and digital technologies across the organization.
Key automation areas
Intelligent Automation
Reconciliations
10xds provides efficient automation solutions for multiple types of reconciliations with our smart process design approach. Cognitive automation widens the RPA scope by automating unstructured data like fee texts, emails and others.
KYC and AML
10xds intelligent automations for KYC and AML helps organizations to streamline back office operations and reduce the overhead expenses.
Trade finance
Our automation solutions enable organizations to quickly identify potential areas within Trade Finance and drive operational efficiency and cost savings. The processes are analyzed and optimized by our expert team to reduce bottle necks and enable faster processing time.
Compliance and reporting
Our intelligent solution framework ensures efficiency of your compliance and reporting processes facilitating better quality tax data, smoother year-end closing, easier audits and more.
Customer Service
Our customer service RPA solutions boosts operational speed without inconveniencing the customer. These solutions ensure faster deployment time and enhanced ability to handle large volumes of new incoming requests. RPA combined with ML and chatbot technology offers a robust platform for handling customer requests and queries.
Fraud detection
Our advanced software Bots empowered by Al algorithms can efficiently monitor the transactions and proactively identify the fraudulent activities.
Analytics
Sentiment Analysis
At 10xDS we help organizations to learn and understand their customer sentiments through advanced analytics based on their actions in various online channels. Our sentiment analysis solutions provide useful insights, helping them to gauge customer sentiment and preferences for personalized marketing and promotions strategies.
Lifetime value prediction
Our analytics solutions help organizations to identify customers that can bring significant future business and nurture them and ensure that they are satisfied. Customer Life Time (CLV) value can be predicted using predictive analytics from the data extracted from various sources, enabling effective resource allocation planning and customer retention strategies.
Preventive Compliance
Our preventive compliance analytics can effectively help organizations to proactively monitor and assess financial risks, foresee likely avenues of disruption and help prevent potential loss of customers and reputational damage. 10XDS offers advanced analytics to help drill down through the data and focus even on the minute details.
AI
Intelligent virtual assistants
Intelligent virtual assistants drastically reduce the response time and resolve customer queries in real time. Powered with AI and ML (machine learning) technologies 10xDS virtual assistants enable Banks to provide an enhanced, personalized and seamless customer experience.
Risk Management
Loan delinquency is a major challenge confronting any bank and they rely on transaction history, credit reports and income to understand and estimate the associated risks. 10xDS solutions leverage machine learning algorithms and empower Banks with capabilities to analyze data from the market, historical data, credit reports, social media and more to understand the risk.